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(416) 363-1666

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Frequently Asked Questions

Check-in is at 3pm. Need to check in earlier? Give us a call and we’ll try to accommodate you as best we can.

Check-out is at 11am. If you need late check-out, please let us know when you check in.

Take the UP Express from Terminal 3 to Union Station. Walk east on Front Street, then head north on Yonge Street.

That’s about a 15-minute walk from Union Station—or grab a taxi/ride-share from Union and you’ll be at our doorstep in 5-7 minutes.

Of course we will — you’ve got exploring to do! Please let our front desk team know on your check-out day.

We welcome four-legged guests. Water and food bowls, pet beds and blankets are available from the front desk upon request, and a one-time service charge applies. Learn more here.

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